Terms of Use

Effective Date: 26 May 2026

These Terms of Use (“Terms”) govern your access to and use of the Dr Tessa Daffern and Literacy Education Solutions website, online courses, digital resources, and membership services.
By accessing or purchasing any content from Dr Tessa Daffern and Literacy Education Solutions, you agree to be bound by these Terms.

1. Business Information

Literacy Education Solutions
ABN: 18 516 012 857
Email: admin@literacyeducationsolutions.com.au

2. Overview of Services

Dr Tessa Daffern and Literacy Education Solutions provides online professional learning for educators, including:

  • Self-paced video-based courses and seminars
  • Downloadable teaching and planning resources
  • Professional learning modules and subscriptions
  • School and individual membership access

All content is intended for professional educational use.

3. Account Registration and Responsibility

To access courses or memberships, you may be required to create an account.
You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account

You must not share your login details with others.

3A. Eligibility for Access

Dr Tessa Daffern and Literacy Education Solutions courses and professional learning services are intended for practising educators and school-based education professionals.
By creating an account, purchasing a course, or accessing any content, you represent and warrant that you are:

  • a currently employed or engaged teacher, school leader, literacy specialist, education support professional, or other educator working within a recognised school, educational institution, or education system; or
  • accessing the content under a registered school course subscription.

You may be required to provide information reasonably requested by Literacy Education Solutions to verify your educational affiliation or eligibility to access the platform.
Literacy Education Solutions reserves the right to refuse, suspend, or terminate access where it reasonably believes that a user is not eligible to access the platform, has provided false or misleading information, or is otherwise accessing content outside the scope of these Terms. No refund will be provided where access is terminated due to a breach of this clause.

4. Licence and Permitted Use

When you purchase or access content, you are granted a limited, non-exclusive, non-transferable licence to use the materials.

Individual licences:

  • For personal professional use only

School licences:

  • May be used internally by staff within the purchasing school

Permitted use includes:

  • Viewing course content
  • Downloading included resources
  • Using resources in your classroom

5. Restrictions on Use

You agree not to:

  • Share login access with others outside your licence
  • Redistribute, resell, or publish course content
  • Upload videos, materials, or resources publicly
  • Modify or adapt downloadable resources for redistribution or commercial use
  • Claim ownership or authorship of provided materials
  • Circumvent or attempt to bypass access restrictions

6. Intellectual Property

All content provided by Dr Tessa Daffern and Literacy Education Solutions, including but not limited to:

  • Videos and seminars
  • Written content and frameworks
  • Downloadable resources
  • Visual materials and course structure

is the intellectual property of Dr Tessa Daffern and Literacy Education Solutions and is protected under Australian copyright law.
No ownership rights are transferred through purchase or access.

7. Payments and Billing

Payments are processed securely via third-party providers including:

Prices are listed in AUD unless otherwise stated.

8. Refund Policy

Please refer to our Refund Policy.

9. Content Access and Availability

We aim to provide reliable access to all course materials. However:

  • Content may be updated, modified, or removed at any time
  • Temporary interruptions may occur for maintenance or technical reasons
  • Access is not guaranteed to be uninterrupted or error-free

10. Acceptable Use

You agree to use the platform respectfully and lawfully.
You must not:

  • Attempt to gain unauthorised access to systems or accounts
  • Use content for unlawful or misleading purposes
  • Interfere with platform functionality or security

11. Limitation of Liability

To the fullest extent permitted by law, Dr Tessa Daffern and Literacy Education Solutions are not liable for:

  • indirect or consequential loss
  • loss of data or profits
  • any outcomes resulting from use or misuse of course content

All content is provided for professional learning purposes only and does not guarantee specific educational outcomes.

12. Termination of Access

We reserve the right to suspend or terminate access if:

  • These Terms are violated
  • There is misuse of content or sharing of login credentials
  • Behaviour is deemed harmful to the platform or other users

13. Changes to Terms

We may update these Terms from time to time. The latest version will always be published on our website. Continued use of the platform constitutes acceptance of any changes.

14. Contact Us

For questions about these Terms, please contact:
Literacy Education Solutions
ABN: 18 516 012 857
Email: admin@literacyeducationsolutions.com.au